Roasted the day it leaves
Nothing is roasted to stock. Your kilos go on the Tuesday or Thursday batch and leave the next morning, with the sheet number and roast date on every bag so you can put a bad shot next to a real record.
What an account gets
Eleven cafés, two offices, one hotel · from 4 kg a week
1 kg and 2.5 kg valve bags
One-way valve, foil-lined, resealable. Over 25 kg a week we switch you to 2.5 kg bags — fewer openings, less packaging, and a hopper filled twice a day rather than five times.
Dialled in on your machine
We come out once before the first delivery and set it up on your grinder with your water, and again six weeks later when the novelty has worn off and the real questions have arrived. Both visits are included.
A recipe card for the bar
Printed, laminated, with the numbers from that visit: dose, yield, time, temperature, and what to change first when the shot runs long. It gets reissued whenever we change the lot on your account.
Water, tested
We will test your supply on the first visit and tell you what it is doing to the coffee. Nine times in ten a café that cannot get a clean cup has a water problem rather than a coffee problem, and filters are cheaper than changing roaster.
Two hours at the roastery
Up to four of your staff, on a Wednesday morning, standing at the drum and then at the cupping table. Free on accounts over 10 kg a week, £90 otherwise, and worth more than either number.
And what we do not do
- Equipment loans. A machine on loan is a tie-in with a friendlier name.
- Exclusivity clauses or minimum terms. Give us a fortnight’s notice and stop.
- A house blend with your name on it that we would not put ours on.
- Pre-ground. If your grinder is the problem, we would rather help you fix it.
What it costs
Per kilogram · excluding VAT · held for a full quarter
- Weekly volume4 – 9 kg a week Per kg£34.00 Bag1 kg AlsoWhere most cafés start. One lot on the machine, one on filter.
- Weekly volume10 – 24 kg a week Per kg£31.50 Bag1 kg AlsoTwo deliveries a week if you want them, at no extra cost.
- Weekly volume25 – 49 kg a week Per kg£29.00 Bag1 kg or 2.5 kg AlsoOwn-account cupping every quarter, at the roastery or at yours.
- Weekly volume50 kg a week and up Per kg£26.50 Bag2.5 kg AlsoGreen booked against your name at harvest, held in our store.
One price for every lot on the list — we do not charge more for the Kenyan than for the Brazilian, because you should choose what to pour on how it tastes and not on what it costs us. Prices hold for a quarter and any change comes with a month's notice in writing. Decaf, when we have one, is £2.00 a kilo above your rung.
The week
Two roast days · two vans · nothing roasted to stock
- Monday by 17:00 Cut-off for Wednesday. Change the lot, the quantity or the day from the standing order email that lands that morning.
- Tuesday 07:00 – 13:00 Roast day. Your kilos go on a batch with your account on the sheet, and cool for four minutes before they are weighed off.
- Wednesday 06:30 – 11:00 Our van, anywhere inside twenty-five miles. Further out it goes tracked next-day, dispatched the same morning.
- Wednesday by 17:00 Cut-off for Friday. Also the two-hour training slot at the roastery, if you have booked one.
- Thursday 07:00 – 13:00 The second roast day, and the bigger one. Six lots on the sheet, yours among them.
- Friday 06:30 – 11:00 Second delivery. Collections from the roastery run 08:00 to 16:00 the same day if you would rather come to us.
Run out mid-week and we will get a bag to you — call the roastery rather than emailing, and if there is coffee in the cooling tray you will have it that afternoon. It has happened often enough to be worth printing.